Frequently Asked Questions
Everything you need to know about your new favorite sparkles.
What materials are used in Melinda Maria jewelry?
We use high-quality materials including 18k gold over brass and sterling silver. Many of our pieces feature hand-set simulated diamonds and semi-precious stones to ensure a luxury look and feel.
How should I care for my jewelry to prevent tarnishing?
To keep your pieces shining, avoid contact with perfumes, lotions, and water. We recommend removing your jewelry before swimming or exercising and storing it in a dry place when not in use.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that certain items, such as earrings for hygiene reasons or final sale pieces, may be ineligible for return.
How long will it take for my order to ship?
Standard orders are typically processed within 1-3 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on the shipping method selected at checkout.
Do you offer a warranty on your products?
Yes, we stand behind our quality. We offer a limited warranty that covers manufacturing defects. Please contact our customer service team with your order number and a photo of the item for assistance.
Do you ship internationally?
Yes, Melinda Maria ships to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.